作者: krean »
1). How to satisfy customers
2). What is good service
3). Introduce yourself
4). Any suggestions or thoughts for Starlux Airlines?
5). How much time do you spend on social media every day? What impact does it have on you?
6). What do you think is the development of the job of ground staff?
7). What do you think are your personality traits that make you suitable for a ground
謝謝分享，大有用了！
可以分享當時被問以上這些題目妳是如何回答的嗎？
作者 : 李依依
當時回答
1). How to satisfy customers?
I will meet the needs of customers, also ask them what assistance they need, and maintain friendly relationships with customers.
2). What is good service
我當時回答是這樣的
Good service refers to exceeding customer expectations and making them feel respected and happy throughout the entire service experience.
3).Any suggestions or thoughts for Starlux Airlines?
這題的回答
Starlux Airlines is a new airline, it should focus on increasing its publicity and brand awareness to attract more customers, especially in the face of strong market dominance by EVA Air and China Airlines. This is a valid suggestion, as effective marketing and branding strategies can indeed help new airlines establish themselves in competitive markets.
說完後其中一位考官有點頭表示同意
4).Introduce yourself
這題是個人自我介紹就自己準備
5). How much time do you spend on social media every day? What impact does it have on you?
I spend about 40 to 50 minutes on social media every day. Most of the time, I use it to catch up on current affairs during my commute, as well as to check messages from friends and family. However, I also make sure to limit my usage.
考官接著問為什麼使用時間這麼短?
我回答考官 : 因為我還有更多重要的事要做! 像是唸書! 寫工作報告 .
6). What do you think is the development of the job of ground staff?
7). What do you think are your personality traits that make you suitable for a ground
這二題考題我直接私妳信箱了
因為是我朋友的答案，不太好意思寫出來
I find working during a typhoon quite challenging. I'm quite eager to take on the challenge of braving the storm, but I will also ensure safety first, so that the company and the team are not affected by the typhoon.
